Help & Information

Health & Home Shopping offer a range of products for health and home, available to buy from our catalogues.

Our aim is to provide products to help make your life simpler, from living aids and mobility equipment, healthcare, gadgets and accessories.




 

FAQ

Frequently Asked Questions About Health & Home Shopping:

  • How do I order?
    You can use your credit or debit card to order. Simply call our friendly call centre direct:
    Phone: Secure UK Customer Orderline 0371 989 7957
    Our lines are open 8am - 6pm, Monday - Friday (calls are charged at a local rate)



    Please have ready: Your account number, the order code (top right hand corner of order forms), item reference, quantity, colour and size if relevant.

    Please note: In order for us to more accurately resolve any financial/ balance queries you may have, your phone call may be recorded or monitored.

    Post:
    HHS,
    FREEPOST PR404,
    Preston, PR20 2AH

    Don't forget to:
    Include your account number. (This does not apply to new customers). Complete all boxes on your order form in BLOCK CAPITALS. Remember, a set or pack counts as one item.

    Important notes before you order:
    The order form included with your catalogue will have an order code in the top right hand corner. Please quote this order code when asked on the telephone to ensure you receive the correct prices and any special offers.

    Item Numbers
    Our items are a set of digits plus one or two letters eg: 123-456-78WW. It is vital to enter or quote the correct number and letter combination for items when ordering, otherwise you may be charged incorrectly for your order. For example 123-456-78WW is NOT the same as 123-456-78AX or 123-456-78XB.

    Please ensure that postal orders are marked A/c payee only. Please write your name on the reverse of your cheque. Please do not send cash.

  • How do I get a catalogue?
    It's quick and easy to request a catalogue, using our simple online form.
  • How do I shop online?
    We are currently upgrading our systems, to order please call 0371 989 7957 to speak to an advisor.
  • How long does delivery take?
    Delivery is normally within 7 working days of receipt of your order.
For full terms and conditions and further information, please refer to the terms and conditions in your catalogue pack.



 

Contact Us

To contact Health & Home Shopping:

  • Telephone Order Line: 0371 989 7957 (8am to 6pm, Monday - Friday)
  • Customer Services: 0371 989 7958 (8am to 5pm Monday - Friday)
  • Email Customer services: c.services@HealthHome.co.uk




 

About Us

Health & Home Shopping started trading as a mail order company in 1994.

Working from our logistics centre in Accrington, our goal is to deliver your order as fast as possible. We're the online shopping catalogue with the friendly face.

For immediate help or assistance please call customer services now on 0371 989 7958 (lines open 8am to 5pm Monday to Friday)

Health & Home Shopping and HHS are trading names of Express Gifts Ltd.
Registered in England No: 718151. Registered Office: 2 Gregory Street, Hyde, Cheshire SK14 4TH